FAQ dMessage™
Frequently Asked Questions

FAQ

• Quickly find your answers about dMessage™:

  
  

• - dMessage™ Installation

• - Getting started with dMessage™

• - Other dMessage™ questions

• dMessage™ Installation

• 1. My recipient does not receive messages: How to set up dMessage ?

  
  

  Setting dMessage is divided into 3 steps:
  
  

  1/3 - Create a shared folder with the following permissions: Read for everyone and Read/write for the people who are going to send the messages.
  
  This folder is the "MessageFolder".
  
  2/3 - Install the dMessage client on all workstations which are going to receive the messages. We recommend you to install it silently with the following command: "path to setup.exe" /S /MF="UNC path to the MessageFolder" /MODE=AGENT
  
  This command works with the trial version.
  
  3/3 - Install the dMessage console on the sender's workstations
  We recommend you to install it silently with the following command: "path to setup.exe" /S /MF="UNC path to the MessageFolder"
  
  This command works with the trial version.
  

• 2. Can I use a silent install for dMessage™

  Yes, there is a silent installation, the following command lines make it works:

  
  

• - Silent mode complete:
  « UNC path to Setup.exe » /S
  
  - Silent mode complete and choice of the directory of messages:
  «UNC path to dMessageSetup.exe» /S /MF=«UNC path to the directory of messages»
  
  - Silent mode and agent of reception:
  « UNC path to dMessageSetup.exe » /S /Mode=AGENT
  
  - Silent mode and choice of the directory of messages:
  « UNC path to dMessageSetup.exe » /S /MF=« UNC path to the directory of messages » /Mode=AGENT
  

• 
  

  Getting started with dMessage™

• 1. How can I access to my domain users ?

  dMessage™ automatically connect to the LDAP domain.
  

• 2. Can I print received messages via dMessage™ ?

  Press CTRL + P to print the message on your default printer.

• 3. Can I attach a file to the dMessage™ pop-up?

  Yes, sending attachments is one of the functions performed by dMessage™.

• 4. Can I save message templates ?

  Yes, the dMessage™ user can write their own message templates to maximize its shipments.
  




• Other dMessage™ questions

• 1. I need more time to make my dMessage™ tests, what can I do ?

  You can extend the dMessage™ trial period by clicking here (please fill the form).
  

• 2. Can the dMessage™ console be customized ?

  Yes, feel free to contact us for more details.